Privacy Policy

At Hart Pantry  we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website hartpantry.com or make a purchase from our online store.

By using our Site or providing your personal information, you agree to the collection and use of data in accordance with this policy. Please read this Privacy Policy carefully.

1. Information We Collect

We collect several types of information in order to provide and improve our services to you, including:

Personal Information

When you use our Site or make a purchase, we may collect personal information that you provide directly, including:

• Name
• Email address
• Phone number
• Shipping address
• Billing address
• Payment information (such as credit card or PayPal details)

Non-Personal Information

We may also collect non-personal information automatically as you navigate through our Site, such as:

• IP address
• Browser type and version
• Device information
• Pages you visit and links you click
• Time and date of visits
• Referring website

2. How We Use Your Information

We use the information we collect in the following ways:

• To process and fulfill orders: This includes processing payments, shipping products, and communicating with you about your order.
• To improve customer service: Personal information helps us respond to your requests and support needs more effectively.
• To send promotional communications: If you opt-in, we may send you marketing emails about new products, special offers, or other information we think you may find interesting.
• To improve our Site: We may use the data to understand user preferences and improve the functionality of our website.
• For legal and regulatory purposes: We may use your information as necessary to comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following situations:

• Service Providers: We may share your information with third-party companies who assist with our business operations (e.g., payment processors, shipping partners, website hosting). These parties are only permitted to use your information to perform their services.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by public authorities (e.g., a court order).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or entity.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your user experience. Cookies are small files that are stored on your device when you visit our Site. These technologies allow us to:

• Remember your preferences
• Analyze traffic to our website
• Personalize your experience

You can set your browser to refuse cookies or alert you when cookies are being sent, but please note that some parts of the Site may not function properly if you disable cookies.

5. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use secure encryption methods (e.g., SSL) to protect sensitive data, such as payment information, during transmission. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain it for legal reasons).
• Opt-Out of Marketing: You can opt-out of receiving marketing communications at any time by clicking the "unsubscribe" link in the emails we send or by contacting us directly.

To exercise these rights, please contact us at [insert contact email or phone number].

7. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. Please review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Hart Pantry, LLC.
Email: support@hartpantry.com

Effective Date: 11/7/2024